We strive to provide a transparent, fair, and trustworthy matrimonial membership experience. Please review our refund and cancellation terms below.
Digital membership unlocks direct messaging and priority matching immediately.
Eligible for payment gateway duplicate debits or verified system failures.
Email support@instajodi.com with Order ID within 7 calendar days.
Voluntary marriage deactivation does not qualify for pro-rated cash refunds.
Membership plans grant immediate access to digital features (contact unlock credits, direct messaging, priority matchmaking).
Paid membership unlocks instant digital matchmaking credits and chat entitlements upon transaction confirmation.
If you encounter a technical failure preventing account usage, or duplicate charges on your payment gateway, a full refund can be requested within 7 days of purchase.
100% full refund is honored for duplicate payment deductions or technical outages reported within 7 days.
Contact our support desk at support@instajodi.com with your Order ID and registered email. Approved refunds are credited back to the original payment method within 5–7 business days.
Approved refunds are credited directly back to the original source bank/card within 5 to 7 business days.
Voluntary profile deactivation after finding a match does not entitle remaining subscription duration to a cash refund.
We celebrate your marriage success! When you find your life partner, your profile can be gracefully archived.
Our billing desk is available to review your transaction status and address any membership queries.
